Welcome to Monarch Cleaning Services LLC («we,» «our,» or «the Company»). By utilizing our residential, commercial, and vacation cleaning services in Fellsmere, Florida 32948, as well as accessing our website at https://monarchcleaningllc.com/, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services or website.
1. Services
a. Scope of Services: Monarch Cleaning Services LLC offers professional cleaning services for residential, commercial, and vacation properties in Fellsmere, Florida. The specifics of the services will be detailed in your service agreement or booking.
b. Service Agreement: Prior to providing our services, a service agreement will be established outlining the scope, pricing, and terms of the cleaning service. By accepting our services, you agree to the terms outlined in the service agreement.
2. Payment and Billing
a. Payment: Payment for our services is required as specified in the service agreement. We accept various payment methods, including credit cards and bank transfers.
b. Billing: We will provide an invoice or receipt for the services rendered. Any questions or concerns regarding billing should be directed to our customer service team at the provided contact number.
3. Cancellations and Rescheduling
a. Cancellations: If you need to cancel or reschedule a cleaning appointment, please notify us within the timeframe specified in your service agreement to avoid cancellation fees.
4. Privacy Policy
a. Our Privacy Policy governs the collection, use, and disclosure of your personal information. By using our services and website, you agree to the terms outlined in our Privacy Policy.
5. Liability and Insurance
a. Monarch Cleaning Services LLC is committed to providing high-quality cleaning services; however, we are not responsible for any damages or losses to your property unless caused by negligence on our part.
b. We maintain appropriate insurance coverage, including liability insurance, to protect against unexpected events during our services.
6. Termination
a. We reserve the right to terminate or suspend our services to any client for any reason, including but not limited to non-payment, violation of these terms and conditions, or unsafe conditions at the service location.
7. Changes to Terms and Conditions
a. We may update these terms and conditions from time to time. The most recent version will be posted on our website at https://monarchcleaningllc.com/. Your continued use of our services or website after any changes constitute your acceptance of the revised terms and conditions.
8. Contact Us
a. If you have any questions or concerns regarding these terms and conditions, please contact us at the provided contact number or visit our social media profiles:
By using our services or website, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you do not agree with these terms, please refrain from using our services and website.